CHAPTER 5
ORGANIZATION STRUCTURES THAT SUPPORT STRATEGIC INITIATIVES
COMPUTER LAB
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Today i would like to share again about chapter 5 is organization structures that support strategic initiatives in subject MGT 300 for this chapter you will know about(CIO),(CTO),(SCO) and (CKO).
Organizational Structures
Organizational employees must work closely together to
develop strategic initiatives that create competitive advantages
Ethics and security are two fundamental building blocks that
organizations must base their businesses upon
IT Roles and Responsibilities
Information technology is a relatively new functional area,
having only been around formally for around 40 years
Recent IT-related strategic positions:
- Chief Information Officer (CIO)
- Chief Technology Officer (CTO)
- Chief Security Officer (CSO)
- Chief Privacy Officer (CPO)
- Chief Knowledge Office (CKO)
Chief Information Officer (CIO) – oversees all uses of IT
and ensures the strategic alignment of IT with business goals and objectives
Broad CIO functions include:
- Manager – ensuring the delivery of all IT projects, on time and within budget
- Leader – ensuring the strategic vision of IT is in line with the strategic vision of the organization
- Communicator – building and maintaining strong executive relationships
Chief Technology Officer (CTO) – responsible for ensuring
the throughput, speed, accuracy, availability, and reliability of IT
Chief Security Officer (CSO) – responsible for ensuring the
security of IT systems
Chief Privacy Officer (CPO) – responsible for ensuring the
ethical and legal use of information
Chief Knowledge Office (CKO) - responsible for collecting,
maintaining, and distributing the organization’s knowledge
The Gap Between Business Personnel and IT Personnel
- Business personnel possess expertise in functional areas such as marketing, accounting, and sales
- IT personnel have the technological expertise
- This typically causes a communications gap between the business personnel and IT personnel
Improving Communications
- Business personnel must seek to increase their understanding of IT
- IT personnel must seek to increase their understanding of the business
- It is the responsibility of the CIO to ensure effective communication between business personnel and IT personnel
Organizational Fundamentals – Ethics and Security
- Ethics and security are two fundamental building blocks that organizations must base their businesses on to be successful
- In recent years, such events as the Enron and Martha Stewart, along with 9/11 have shed new light on the meaning of ethics and security
Ethics
Ethics – the principles and standards that guide our
behavior toward other people
Privacy is a major ethical issue
Privacy – the right to be left alone when you want to be, to
have control over your own personal possessions, and not to be observed without
your consent
Issues affected by technology advances
- Intellectual property
- Copyright
- Fair use doctrine
- Pirated software
- Counterfeit software
Intellectual property - Intangible creative work that is
embodied in physical form
Copyright - The legal protection afforded an expression of
an idea, such as a song, video game, and some types of proprietary documents
Fair use doctrine - In certain situations, it is legal to
use copyrighted material
Pirated software - The unauthorized use, duplication,
distribution, or sale of copyrighted software
Counterfeit software - Software that is manufactured to look
like the real thing and sold as such
Security
Organizational information is intellectual capital - it must
be protected
Information security – the protection of information from
accidental or intentional misuse by persons inside or outside an organization
E-business automatically creates tremendous information
security risks for organizations
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