CHAPTER 1

Assalamualaikum..

Knock..knock..again ;)
Hai guys it's me Fathi..today thursday 03 December 2015 02:00p.m. i want to share something that i have learn from class mgt 300 but anyway thank you to my lecturer Intan Liana binti Suhaimei because explain and make me understand about our class first chapter is Chapter 1: Business Driven Technology.

What is Information Technology? Information technology (IT) is the use of any computers, storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange all forms of electronic data. The term information technology in its modern sense first appeared in a 1958 article published in the Harvard Business Review; authors Harold J. Leavitt and Thomas L. Whisler commented that "the new technology does not yet have a single established name. We shall call it information technology (IT)." Their definition consists of three categories: techniques for processing, the application of statistical and mathematical methods to decision-making, and the simulation of higher-order thinking through computer programs.

Information Technology (IT) and the benefits of it. For example, Human Resource (HR) department use IT to take new employees or fire them and take care of their staff's needs. HR needs a good system for their employees.

Moreover, with the use of IT, we could save money, time and energy in searching for information which helps to improve productivity. For example, if a company have less employees the HR needs to get new employees but first they need to refer to the Finance department whether they can get new employees or not. By the use of IT we can save a lot of time, money and energy in searching for new employees. We can just check whether the finance department can give information about it faster and accurate to the HR department in order to get new employees.

My lecturer Puan Intan Liana shared her experience working in Touch N Go. She worked in HR department. She told us that she got more than 10,000 job applications to apply as an account executive. IT helps her a lot in order for her to search for new employees. She needs to filter the job applications and with the help of IT she did her job well and saved a lot of time and energy in order to get new employees. IT does helps a lot in our daily life.

Customer service have the highest advantage from information technology and the highest percentage among all. This is because customer services need to solve customer's problems, wants and needs. Hence, with the help of IT, customers problems can be solved easily and effectively.

INFORMATION TECHNOLOGY BASICS

Information technology (IT) - A field concerned with the use of technology in managing and processing information. Information technology is an important enabler of business success and  innovation.

Management information system (MIS) – A general name for the business function and academic discipline covering the application of people, technologies and procedures to solve business problems. MIS is a business function, similar to Accounting, Finance, Operations and Human Resources.

When beginning to learn about information technology it is important to understand

·         Data, information and business intelligence

·         IT resources

·         IT cultures

INFORMATION

·         Data - raw facts that describe the characteristics of an event

·         Information - data converted into a meaningful and useful context.

·         Business intelligence - applications and technologies that are used to support decision making             efforts.

IT Resources

·         People use

·         Information technology to work with

·         Information

IT Cultures

Organizational information cultures include:

Information-Functional Culture: Employees use information as a means of exercising influence or power over others. For example, a manager in sales refuses to share information with marketing. This causes marketing to need the sales manager’s input each time a new sales manager’s input each time a new sales strategy is developed.

Information-Sharing Culture: Employees across departments trust each other to use information (especially about problems and failures) to improve performance.

Information-Inquiring Culture: Employees across departments search for information to better understand the future and align themselves with current trends and new directions.

Information-Discovery Culture: Employees across departments are open to new insight about crisis and radical changes and seek ways to create competitive advantages.

so guys how about this subject easy right it's not complicated if we try to understand and combined we our life,we will get experience and knowledge in one company but with various department life .In this subject what i have get

 “There is nothing either good or bad, but thinking makes it so.”
—Hamlet in Hamlet

 that i want try to say is we life with technology plus know how technology process but we don't try to understood what is technology.